777 Tez Privacy Policy – How We Handle Your Personal Data

Introduction

At 777 Tez, we take your privacy seriously. This Privacy Policy explains how 777 Tez ("we", "us", "our", "the Platform") collects, processes, uses, and protects the personal information of players ("you", "your") who access or use the 777 Tez website at 777tez.biz and all associated services.

This policy applies to all registered and unregistered users of the 777 Tez platform, including those who browse the site without creating an account, players who register and participate in gaming activities, and anyone who contacts our support team. By using 777 Tez, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy should be read alongside our Terms and Conditions, which govern your overall use of the 777 Tez platform. If you have any questions about how we handle your data, our team is available 24/7 at support@777tez.biz.

What Data We Collect

777 Tez collects personal information that is necessary to provide our services, maintain your account, process transactions, and comply with our legal obligations. We do not collect information beyond what is needed for these purposes.

We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance. We do not collect biometric data, health information, or social media profile data.

How We Collect Your Data

777 Tez collects data through several channels, all of which are directly connected to your use of the platform:

• Directly from you: When you create an account, complete your profile, make a deposit or withdrawal request, contact support, or respond to a survey. The information you actively provide is the primary source of data we hold about you.
• Automatically: When you visit the 777 Tez website, we automatically collect certain technical data including your IP address, device information, and session activity data. This happens through standard web technologies including server logs and session tracking.
• Cookies and similar technologies: 777 Tez uses cookies to maintain your login session, remember your preferences, and analyse platform usage patterns. Details of our cookie usage are covered in Section 7 of this policy.
• Payment providers: When you make a deposit or withdrawal via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, or card, the transaction confirmation and reference data is shared with us by the payment provider. We do not receive your full payment credentials through this process.
• Third-party verification services: If you are required to complete identity verification, data may be checked against verification service providers for the purposes of confirming your identity and age.

Why We Use Your Data

777 Tez processes your personal data for the following clearly defined purposes. We do not use your data for any purpose not listed here without first obtaining your consent or being required to do so by law.

• Account management: Creating, maintaining, and securing your 777 Tez account, processing login requests, and managing account settings and preferences.
• Transaction processing: Verifying and completing deposit and withdrawal requests in PKR, reconciling account balances, and maintaining accurate transaction records.
• Identity and age verification: Confirming that you meet the 18+ age requirement and verifying your identity as part of our standard Know Your Customer (KYC) process, particularly before processing withdrawals above certain thresholds.
• Fraud prevention and security: Monitoring account activity for suspicious patterns, detecting multi-accounting, identifying fraudulent transactions, and protecting the integrity of the 777 Tez platform for all players.
• Customer support: Responding to your questions, resolving disputes, and following up on account or payment issues through our support team.
• Responsible gaming: Monitoring gaming patterns to identify players who may be exhibiting signs of problem gambling, applying self-exclusion settings, and managing deposit limits as requested by players.
• Legal and regulatory compliance: Meeting anti-money laundering (AML) obligations, retaining records as required by applicable law, and responding to lawful requests from authorities.
• Platform improvement: Analysing aggregated, anonymised usage data to understand how players use 777 Tez and improve the experience — for example, identifying which game features are most used or which payment flows cause friction.
• Communications: Sending transactional messages such as deposit confirmations, withdrawal notifications, and account alerts. Sending promotional communications where you have opted in to receive them.

Sharing Your Data

777 Tez does not sell your personal data to any third party. We do not share your information with advertisers, data brokers, or unrelated businesses. However, there are specific circumstances in which we do share data with trusted parties, all of which are directly connected to delivering our services:

• Payment providers: When you make a deposit or withdrawal, the necessary transaction data is shared with the relevant payment provider — Easypaisa, JazzCash, NayaPay, SadaPay, your bank, or Visa/Mastercard — to process the transfer. These providers operate under their own privacy policies and data protection agreements.
• Identity verification services: If you are required to verify your identity, data may be shared with a third-party verification provider for the purpose of confirming your details. These providers are contractually bound to process data only for this purpose.
• Fraud prevention and security partners: We may share technical data such as IP addresses and device fingerprints with security partners who assist in detecting and preventing fraudulent activity across the platform.
• Legal authorities: 777 Tez will disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by applicable law, court order, or lawful regulatory request. We will only share the minimum necessary data in these circumstances.
• Platform infrastructure providers: Hosting, cloud storage, and technical infrastructure partners who process data on our behalf under strict data processing agreements that prohibit them from using data for any purpose other than providing the agreed services.

All third parties who process data on behalf of 777 Tez are required to maintain appropriate technical and organisational security measures. We only engage service providers who can demonstrate adequate data protection standards.

Payment Data Security

Given that 777 Tez processes financial transactions in PKR via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, and Visa/Mastercard, we want to be absolutely clear about how payment data is handled.

777 Tez does not store your payment credentials on our own servers. When you make a payment:

• For Easypaisa and JazzCash transactions: you complete the transfer from your mobile wallet app directly. 777 Tez receives a transaction confirmation and reference number from the payment provider. Your wallet PIN, account details, and credentials remain entirely within the Easypaisa or JazzCash system.
• For bank IBFT: you initiate the transfer from your own banking app. 777 Tez receives confirmation of the incoming transfer. Your internet banking credentials never pass through our systems.
• For Visa and Mastercard: card payments are processed through a PCI-DSS compliant payment gateway. Card numbers and CVV codes are handled entirely within the gateway system and are not accessible to 777 Tez.

What 777 Tez does retain is the transaction record: the amount, date and time, payment method type, transaction reference number, and the account balance change. This is retained for accounting, dispute resolution, and regulatory compliance purposes.

Cookies & Tracking Technologies

777 Tez uses cookies and similar technologies to make the platform work correctly and to understand how players use it. Here's an honest breakdown of what we use and why:

• Essential cookies: These are required for the platform to function. They maintain your logged-in session, remember your language preference, and ensure that the deposit and withdrawal flows work correctly. You cannot opt out of essential cookies without preventing the platform from working.
• Analytics cookies: We use aggregated analytics to understand things like which pages are most visited, how long sessions last, and which game categories are most popular. This data is anonymised before analysis. It helps us improve 777 Tez for all players.
• Security cookies: Used to detect suspicious login behaviour, identify potential bot activity, and protect accounts from unauthorised access. These serve a direct security function.

We do not use third-party advertising cookies or allow external advertisers to track you across other websites through the 777 Tez platform. You can manage cookie settings in your browser, but disabling essential cookies will affect your ability to log in and use account features.

Data Retention

777 Tez retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including legal and regulatory requirements. The following retention principles apply:

• Active account data: All personal and gaming data associated with an active 777 Tez account is retained for the duration of your relationship with the platform.
• Closed account data: Following account closure, we retain transaction records, identity verification data, and communication history for a minimum period required by applicable anti-money laundering regulations. This period is typically five years from the date of account closure.
• Support communications: Customer support conversations are retained for a period sufficient to resolve any ongoing disputes and to allow review of previous support interactions for quality and improvement purposes.
• Technical logs: Server logs, IP records, and device fingerprint data used for security purposes are retained for a shorter period appropriate to their security function, after which they are deleted or anonymised.

When data is no longer required for its stated purpose and is no longer subject to any legal retention obligation, 777 Tez securely deletes or anonymises it. We do not keep data indefinitely out of convenience.

Your Privacy Rights

As a 777 Tez player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at support@777tez.biz with the subject line "Privacy Request". We aim to respond within 30 days.

• Right of Access: You can request a copy of all personal data we hold about you. We will provide this in a readable format within a reasonable timeframe.
• Right to Correction: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For example, if your registered name contains an error, we can update it upon verification.
• Right to Deletion: You may request that we delete your personal data. We will comply unless we are required to retain the data by law (for example, transaction records subject to AML retention requirements). In cases where deletion is not immediately possible, we will anonymise the data.
• Right to Restrict Processing: You can request that we temporarily suspend how we use your data while a dispute or correction request is being resolved.
• Right to Data Portability: You may request your account data in a structured, commonly used format so that it can be transferred to another service provider.
• Right to Object: You can object to us processing your data for marketing purposes at any time. You can also object to processing based on legitimate interests, subject to our demonstrating that those interests are overriding.
• Right to Withdraw Consent: Where processing is based on your consent — such as receiving promotional emails — you can withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

Children's Privacy

777 Tez is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. All users are required to confirm their age at registration and are subject to age verification at our discretion.

If you are a parent or guardian and believe that a minor has registered on the 777 Tez platform, please contact us immediately at support@777tez.biz. We will investigate the matter promptly, and if confirmed, the account will be closed and any deposited funds returned to the payment source from which they originated.

We have technical and procedural measures in place to prevent underage access to the platform. However, we also rely on users to act honestly during the registration process. Providing false age information during registration is a violation of our Terms and Conditions and may result in account closure and forfeiture of any associated balance.

How We Secure Your Data

777 Tez implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key measures include:

• SSL Encryption: All data transmitted between your device and the 777 Tez platform is encrypted using 256-bit SSL (Secure Sockets Layer) encryption. This is the same standard used by major banks and financial institutions.
• Password security: Your account password is stored in a hashed format. This means that even 777 Tez staff cannot read your password — only a correct entry can be verified against the stored hash.
• OTP verification: Withdrawal requests and certain account changes trigger a one-time password sent to your registered mobile number. This ensures that only the account holder can authorise financial transactions.
• Access controls: Access to personal data within the 777 Tez organisation is restricted to staff who require it to perform their duties. All internal data access is logged and reviewed.
• Fraud detection systems: Automated systems monitor account activity continuously for suspicious behaviour, including unusual login locations, rapid sequential transactions, and patterns associated with money laundering or bonus abuse.
• Regular security reviews: We conduct regular internal security assessments and work with external security professionals to identify and address vulnerabilities before they can be exploited.

While we take every reasonable precaution to protect your data, no online system is completely immune to risk. We encourage you to use a strong, unique password for your 777 Tez account and to never share your login credentials with anyone.

Updates to This Privacy Policy

777 Tez may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. The "Last Updated" date at the top of this document will be changed whenever a revision is made.

For material changes to this Privacy Policy — changes that significantly affect how your data is used or your rights regarding it — we will make reasonable efforts to notify registered players through their account email address or via an in-platform notification before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how 777 Tez handles your personal data. Your continued use of the platform following any update constitutes your acknowledgement of the revised policy.

If you have concerns about any proposed change to this Privacy Policy, please contact us at support@777tez.biz before the change takes effect. We are happy to explain the reasons for any update and to discuss how it may affect you.

Contact Us & Data Requests

If you have any questions about this Privacy Policy, how your personal data is used, or if you wish to exercise any of your privacy rights, please contact the 777 Tez team using the details below. All privacy-related requests are handled with priority.

• Email: support@777tez.biz
• Subject line for data requests: "Privacy Request" — this helps us route your message to the right team quickly.
• Account support: Log in to your 777 Tez account and use the in-platform support function for queries related specifically to your account data.
• Response time: We aim to acknowledge all privacy requests within 72 hours and to fully resolve them within 30 days. Complex requests — such as full data exports — may take slightly longer, in which case we will keep you informed of progress.

For all other support enquiries not related to privacy, including account, payment, and gaming questions, our team is available 24 hours a day, 7 days a week through the support section of your account.